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Returns Policy

The refund policy applies only on orders placed online. Our policy is valid for a period of 14 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 14 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

 

Refund requirements

The following criteria must be met to qualify for a refund:

  • Product is defective
  • Product is not as described
  • Product must be unused
  • Product must not be damaged

 

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

 

Restocking fee

A restocking fee of 20 percent of the original purchase price applied to products purchased directly from BathroomsCentre.ie and that are returned within the 14-day return policy. A restocking fee is a fee charged when an item is returned to the seller and is based on the condition of the item.

Note: Restocking fees are not applied when a product is returned due to a defect.

 

Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

 

Shipping items

In order to return an order, you must contact us first. Returns can be mailed to:


BATHROOMSCENTRE.IE
HURST HEATING & PLUMBING
Mooneen Road, Castlebar

Co Mayo, F23 H364

 

You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

 

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to sales@bathroomscentre.ie